139 IVR: Dial 139 from any operator handheld device or landline phone

Since the inception of the project, we have serviced more than 35 Crore Calls till date. In 2012, we received a record more than 29 Crore Calls which clearly reflects the trust and satisfaction of the Indian rail passenger on 139 Railway Enquiry system. It addresses the following rail enquiries from general public:
  1. PNR Enquiry: (Available at Menu Option 1)
  2. Arrival Departure Status: (Available at Menu Option 2)
  3. Seat Availability: (Available at Menu Option 3)
  4. Fare Enquiry: (Available at Menu Option 4)
  5. Dial a Ticket: (Available at Menu Option 5)
  6. Wakeup/ Destination Alert: (Available at Menu Option 7)

    1. Wakeup Call
    2. Destination Alert
  7. SMS Ticket: (Available at Menu Option 8)
  8. Meal Booking: (Available at Menu Option 9)